FAQ

Frequently Asked Questions

How much will this cost me?

We generally charge on the basis of the time we spend working on your file at the various hourly
charge out rates of our staff. We offer a fixed fee rate or some of the work that we do however
because of the nature of dispute work and the fact that what we are required to do is often
influenced by the way the other parties involved in the dispute behave, that is not always possible.

We take a very commercial approach to all matters that we are involved in, and work with clients to
achieve positive outcomes within an agreed budget where we are able to.

Will you tell me what this is going to cost me before you do the work?

Yes.

Once we have spoken with you and understand what we are going to be doing for you, we will
provide an estimate of our fees for the work you are instructing us to undertake on your behalf. In
certain circumstances, for example when the work is required to be done urgently, we are unable to
provide you with an estimate given the nature of the urgent work required to be undertaken,
however we will endeavour to provide our estimate as soon as practicable after it is apparent to us
what our fees may be.

I have found someone at a cheaper hourly rate than you, does that mean they are cheaper?

Not necessarily. They may have a cheaper charge out rate that our team however they may have
less specialised experience than our team does. This may mean that although the charge out rates
are cheaper they ultimately spend more time on your matter in charge more for doing the same
work. It also my be the case that a team with a lower charge out rates is less likely to have the skill
and expertise required to conduct your matter, so not only are you spending more money, but the
outcome is less assured.

Can I recover my costs from the other side?

This depends on the nature of the dispute you are involved in. In certain circumstances you may
have a contractual right to recover the costs that you have incurred in taking certain actions against
another line.

Otherwise if you commence court proceedings against another party you may be entitled to recover
your costs if you are successful in those proceedings. The general rule is that the party who is
successful in the litigation is entitled to be paid their costs. This usually results in a successful party
recovering between 60% and 70% of the fees and expenses they incur from the other side.

There are certain circumstances in which a party is entitled to an order which sees that party recover
closer to 90% of the actual fees and expenses they incur.

We take a strategic approach to resolving your dispute and part of the strategy we employ taking
this approach is advising you to ensure you are in the best position possible to obtain favourable
costs orders.

Do you do ‘No Win, No Fee’?

There are certain types of disputes in which we are able to act on a no win no fee basis. If you would
like us to consider acting on your behalf on a no win no fee basis please contact us so that we can
discuss the nature of the dispute and whether we would be prepared to act on a no win no fee basis
for you.